Community Guidelines

1. Be Respectful

Treat others with respect.

Do not:

• Harass, bully, or intimidate others.
• Make personal attacks.
• Threaten violence.
• Encourage self-harm or illegal activity.
• Discriminate based on protected characteristics.

Healthy disagreement is welcome. Personal attacks are not.

2. Keep Information Honest

Help keep SmokiesApp useful by sharing accurate information.

Do not intentionally post:

• False crowd reports
• Fake wildlife sightings
• Misleading trail conditions
• Incorrect business information
• Fraudulent deals or events
• Spam or clickbait

If you’re unsure, say so.

3. Respect Businesses

Businesses are an important part of the SmokiesApp community.

Do not:

• Impersonate a business.
• Post knowingly false information about a business.
• Abuse deal redemption features.
• Interfere with another business’s listing.

Constructive feedback is welcome, but keep it factual and respectful.

4. Respect Wildlife and Public Safety

The Smokies are a special place.

Do not encourage or glorify unsafe or illegal behavior, including:

• Approaching or feeding wildlife
• Entering closed areas
• Leaving marked trails where prohibited
• Damaging natural resources
• Trespassing
• Dangerous stunts

If you post wildlife photos, help set a good example by respecting park rules.

5. Post Only Content You Have the Right to Share

Only upload content that you created or have permission to use.

Do not post content that infringes another person’s copyright, trademark, privacy, or other legal rights.

6. No Spam

Do not use SmokiesApp to:

• Send unsolicited advertising
• Repeatedly post the same content
• Manipulate engagement
• Promote scams
• Mislead users for commercial gain

Business promotion should occur through approved business features.

7. Keep Content Appropriate

Content should be suitable for a broad audience.

Do not post:

• Pornographic or sexually explicit material
• Graphic violence or gore
• Excessively obscene content
• Illegal drug sales
• Weapons trafficking
• Criminal activity

8. Protect Privacy

Respect the privacy of others.

Do not post:

• Personal contact information without permission
• Private conversations
• Sensitive personal information
• Information that could put someone at risk

9. Reporting and Blocking

If you believe content violates these Guidelines, please report it using the reporting tools available in the Services.

We review reports and may remove content or take action where appropriate.

You can also block another user from any post or comment they have made. Blocking hides that person’s content from you across the app. You can review and manage everyone you have blocked under Blocked Users in Settings.

We do not tolerate objectionable content or abusive behavior, and we act on reports of it.

10. Enforcement

SmokiesApp may:

• Remove content
• Limit feature access
• Suspend accounts
• Permanently terminate accounts
• Remove business privileges
• Report unlawful activity to appropriate authorities when required

Our moderation decisions are made in our reasonable discretion to help protect the community.

11. Appeals

If we remove your content or restrict your account and you believe we made a mistake, email support@smokiesapp.com and tell us what happened.

We will take another look. We cannot promise a particular outcome, but we would rather correct an error than leave it in place.

12. Changes

We may update these Community Guidelines from time to time. Continued use of the Services after changes become effective constitutes acceptance of the updated Guidelines.

13. Contact

Questions about these Community Guidelines, and appeals of a moderation decision, may be sent to:

Smokies App, LLC

4500 Wilson Avenue
Signal Mountain, TN 37377

support@smokiesapp.com